Policies

 These policies govern participation in all Julia Academy and Julia Effect trainings, courses, and continuing education offerings. 

Attendance Policy

Participants are expected to attend the full duration of the training to receive a Certificate of Completion. Partial attendance may not qualify for full credit. Any late arrival or early departure will be documented and reflected on the certificate.

Refund/Cancellation Policy

Refunds are available if cancellation is requested at least 48 hours prior to the scheduled training date. No refunds will be issued for cancellations within 48 hours of the event or for no-shows.

For virtual trainings, participants may choose to reschedule for a later session if notice is received at least 24 hours in advance.

Certificate Issuance Policy

Certificates of Completion will be issued upon verification of attendance at the full length of the training. Certificates may be provided electronically or in print, per participant preference.

Certificates will reflect the official training title, date, duration, and presenter name.

Grievance Procedure

If a participant has a concern regarding the training content, facilitation, or delivery, they may submit a written grievance to [email protected]. Grievances will be reviewed and responded to within 5 business days. A resolution plan will be offered as appropriate.

ADA and Accessibility Statement

Julia Academy and The Julia Effect™ training are committed to accessibility and inclusion. Reasonable accommodations for individuals with disabilities or special needs will be provided upon request. Please contact [email protected] at least five business days prior to the training to request accommodations.